Reconcilliation & Chargebacks
Review and reconcile your payment transactions and understand your statements.
Guestline GuestPay: Payments reconciliation report (FRR)You can review the daily deposits made into your bank account (for each of the MIDs on site) using the Payments Reconciliation Report, also referred to as the Funding Reconciliation…
Guestline GuestPay: OmniPay full reconciliation processThis information article provides more information on reconciling payments funded to your bank account.
Guestline GuestPay: OmniPay -understanding your transactions and feesThis information article provides further details of the transaction headers you may see within OmniPay reporting.
Guestline GuestPay: OmniPay reconciling the invoice for card processing feesThis information article provides further details about gross settlement statements detailing fees that have been collected by direct debit.
Guestline GuestPay: ChargebacksThis information article provides further details about chargebacks including how to find chargeback information via OmniPay and the evidence to provide should you wish to challenge the chargeback.