Support available to everyone
Help Centre
Your GuestPay with Adyen Help Centre is designed to make finding guidance quick and easy. Select a topic and find your article, or use the search bar at the top to search for what you need help with. This intuitive and searchable knowledge base helps you to find answers quickly without waiting for assistance.
Service Hub
If you’re experiencing service issues, visit the Service Status dashboard. Here, you can view any current outages and track progress on resolutions. For more information about the Service Status dashboard and how to sign up for alerts, please refer to our support guides.
Access Digital Assistant
Your Access Digital Assistant is available directly within your Access products 24 hours a day to assist you further.
You should reach out to the GuestPay with Adyen support team for your associated product, for example:
Product | Access Digital Assistant |
Access EPoS | |
Guestline PMS & EPOS | |
QikServe |
