GuestPay with Adyen
GuestPay with the acquiring service provided by Adyen.
By Xanthe1 author18 articles
GuestPay with Adyen: Get technical supportGet the help you need quickly - whether through self-service articles, our AI assistant, or direct contact with your support teams.
PED Setup
Step-by-step guides for setting up your payment terminals.
GuestPay with Adyen: PED basic setupLearn how to set up your new Adyen payment terminal so you can begin processing payments quickly and securely.
GuestPay with Adyen: Connect PED to the internetYou can connect and manage WiāFi and cellular settings on your PED terminal in a few simple steps.
GuestPay with Adyen: PED software updateManually update the PED software, in a few simple steps.
GuestPay with Adyen: PED Terminal ID (TID) and Serial Number (S/N)Find the Terminal ID (TID), Serial Number (S/N) and other device information on a PED (pin entry device).
GuestPay with Adyen: Maintain battery performanceUse this guide to keep PED (pin entry device) batteries in good condition and to handle the USBāC charging cable safely.
GuestPay with Adyen: Set a static IP address on the terminalSet a static IP address on your terminal when Dynamic Host Configuration Protocol (DHCP) reservation is unavailable on your network.
PED Operations
Guides for usig your payment terminals.
GuestPay with Adyen: Start a PED transactionStart a payment on your terminal in a few quick steps, whether in standalone or integrated mode.
GuestPay with Adyen: Complete a PED refundThis guide explains how to refund, cancel or reverse a payment on a PED.
GuestPay with Adyen: View and reset Shift TotalsView and reset the Totals report on a PED (pin entry device).
PED Troubleshooting
Solutions for common terminal issues, connectivity problems, and hardware maintenance.
GuestPay with Adyen: PED replace and reorder printer paper rollUse this guide to replace the receipt paper roll on a PED (pin entry device) and purchase more rolls if required.
GuestPay with Adyen: PED shows "tamper" or "tampered" warningLearn what a tamper message means and what you should do when your payment terminal detects a security issue.
GuestPay with Adyen: Troubleshoot PED issuesUse these step-by-step checks to diagnose and resolve issues when your payment terminal is not working.
Access Pay Hub
Use Access Pay Hub to manage your payments, refunds, and reconciliation processes.
GuestPay with Adyen: Access Pay Hub overviewLearn important information about managing this payment provider.
GuestPay with Adyen: Access Pay Hub PaymentsView and export payment information and action a refund within Access Pay Hub.
GuestPay with Adyen: Access Pay Hub DisputesView disputes, chargebacks, and fraud alerts within Access Pay Hub.
GuestPay with Adyen: Access Pay Hub ReportsUnderstand how to view and export reporting from Pay Hub Reports, including reconciliation.
GuestPay with Adyen: Manage Access Pay Hub Evo usersSign in to Access Evo
