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GuestPay with Adyen: Access Pay Hub overview

Learn important information about managing this payment provider.

Written by Xanthe Jackson

Access Pay Hub

Access Pay Hub is a payment management tool that lets you:

  • View and manage transactions

  • Process refunds

  • Handle disputes and chargebacks

  • Download financial reports

  • Manage terminals and configuration


Navigate to Access Pay Hub

To access the Access Pay Hub, follow the steps below:

  1. In Access Evo, click Access Button.

  2. Click Products.

  3. Select Access Pay Hub.


Access Pay Hub features

The Access Pay Hub allows you to view and manage all payment activity.

The side navigation bar allows you to explore specific Access Pay Hub areas, as shown below:

Payments

Use the Payments section to:

  • View transactions – see all payments, including key details like amount, status, and card type.

  • Check transaction details – review payment information, history, and processing data.

  • Track operations – view individual events within a payment.

  • Export data – download filtered transaction or operation reports.

  • Process refunds – issue full or partial refunds directly from a transaction.

Find out more about payments and refunds in our Access Pay Hub Payments guide.

Disputes

Go to Disputes to access:

  • Chargebacks.

  • Fraud alerts.

  • Ongoing and closed cases.

Find out more about disputes, chargebacks, and fraud alerts in our Access Pay Hub Disputes guide.

Reports

Reports help you:

  • Reconcile payouts.

  • Review transaction fees.

  • Track financial activity.

Find out more about reports and reconciliation in our Access Pay Hub Reports guide.

Terminal Management

Select a terminal to see:

  • Settings.

  • Connectivity.

  • Receipts.

  • Payment configuration.

Configuration

Go to Configuration to see:

  • Business structure.

  • Stores.

  • Account setup.

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