PED payment balancing if not using X and Z reads
You can run X and Z reads from the PED to show the transactions completed on the device for reconciliation purposes. However sometimes the X or Z read cannot be completed for a number of reasons - and so MyST reporting can be used for balancing PED payments without X and Z reads.
To use review all transactions taken on the PED terminals, follow the steps below:
Navigate to MyST and log into the system.
Select Transactions from the left hand menu and then select Transaction Search.
Enter the Date From GMT and Time and then the Date To GMT and Time - this is the time frame you would like to see any transactions processed.
⚠️Important: MYST uses Greenwich Mean Time (rather than British Summer Time) - Ensure you are using the correct times for your location/time zone.
Select the Filters tab, and within the Accounts box untick all except POS - this will ensure only PED transactions are shown in the report.
Select the Fields tab, and within Terminal Fields box tick Terminal ID.
Click Search to generate a report showing all transactions via PED.
To further refine the search results, enter the PEDs Terminal ID into the Search Box on the far right above the search results, and click the magnifying glass icon to search.
To print the report, either print the screen or select the Search tab and select the Output as Excel or CSV. Once selected, click Search to generate the report in your chosen format.
The report generated within MyST can then be compared to Rezlynx reports in your usual way.